Sales Policy – Rovamavel Children’s Toy Store

Effective date: September 12, 2025

Welcome to Rovamavel, your trusted destination for high-quality, educational, and fun toys designed to inspire creativity and learning in children of all ages. This Sales Policy outlines the terms, conditions, and guidelines governing all purchases made from our store. By placing an order with us, you agree to comply with and be bound by the provisions of this policy.

Company & Contact
Rovamavel Children’s Toy Store
Address: 2601 Grouse Valley Rd, Decorah, Iowa
Hotline: (563) 382-2181
Email: [email protected]
Website: rovamavel.com

1) Product Availability

We strive to keep our product listings up-to-date and accurate. However, availability may change without notice due to high demand, supplier delays, or stock shortages. If a product you ordered becomes unavailable, we will contact you promptly to offer a suitable alternative, backorder option, or full refund.

2) Pricing Policy

  • All prices are listed in USD unless otherwise specified.
  • Prices are subject to change without prior notice due to supplier costs, promotions, or market conditions.
  • Promotional prices and discounts are valid only during the specified period and cannot be applied retroactively.
  • Any applicable sales tax will be calculated and displayed at checkout based on your location.

3) Order Placement

When placing an order, you are responsible for ensuring that all information provided (including shipping address, contact details, and product selection) is accurate and complete. Orders can be placed:

  • Through our secure online store at rovamavel.com
  • By contacting our customer service team via email or phone

4) Payment Terms

We accept multiple payment methods, including credit/debit cards, PayPal, and other secure payment gateways. Full payment is required at the time of order placement. Orders will not be processed or shipped until payment is successfully received and verified.

5) Order Confirmation

After placing an order, you will receive an email confirmation containing your order details, payment summary, and estimated delivery date. If you do not receive a confirmation email within 24 hours, please contact our customer support team.

6) Order Processing Time

Most orders are processed within 1–3 business days. During peak seasons, sales events, or in case of high demand, processing times may be slightly longer. Customers will be notified in case of significant delays.

7) Cancellations

  • Orders can be canceled within 12 hours of placement for a full refund.
  • After 12 hours, cancellation requests may be subject to processing fees if the order has already been prepared for shipment.
  • Custom-made or personalized items cannot be canceled once production has started.

8) Shipping & Delivery

All orders are shipped in accordance with our Shipping Policy. Shipping costs, delivery times, and carrier information will be provided at checkout. We are not responsible for delays caused by carriers, customs, or unforeseen events beyond our control.

9) Returns & Refunds

Returns and refunds are handled according to our Refund and Return Policy. Please review it carefully before making a purchase.

10) Fraud Prevention

To protect our customers and prevent fraudulent transactions, we reserve the right to verify orders through additional security checks. Orders suspected of fraud may be delayed, canceled, or reported to the appropriate authorities.

11) Liability

Rovamavel is not liable for any indirect, incidental, or consequential damages arising from the use or misuse of products purchased from our store. Our responsibility is limited to the purchase price of the product in question.

12) Policy Updates

We may revise this Sales Policy at any time to reflect changes in our business practices, products, or applicable laws. Any updates will be posted on this page with the new “Last Updated” date.

13) Contact Us

For questions or concerns about this Sales Policy, please contact:

Rovamavel Children’s Toy Store
Address: 2601 Grouse Valley Rd, Decorah, Iowa
Hotline: (563) 382-2181
Email: [email protected]
Website: rovamavel.com